“We met Richard roughly 18 months ago while he was selling another property in St Marys Bay and he kept in touch. After showing us several homes in Herne and St Marys Bay, he managed to get a good idea of our requirements. We were staying at our daughters home, getting rather restless when Richard called us to say he had a property in St Marys Bay that he felt would suit us perfectly. This was an off market sale so allowed us time to view on several occasions and really get a good feel for the home and location. Richard helped every step of the way, meeting us on site with builders, designers and architects, I always felt we could pick up the phone and ask Richard for his help at any time. Thanks for unearthing our lovely home, we are very grateful for your service and patience and would recommend you to our friends and family.”
Simon and Christine Hart
“Selling a high-value property is not necessarily the same “colour-by-numbers” exercise as for properties in other segments of the market. The pool of potential buyers is smaller, and harder to reach out to in many respects.
To start with, we tried the conventional approaches to selling our house: conventional real estate agents for the area, conventional places to spend on advertising. Neither of these strategies proved successful. Richard took the initiative to approach us about selling our property, which is in itself indicative of their willingness to make an effort in what they do. In fact, we found that their approach to the sales process was more akin to a professional sales team operating in any commercial environment, in any other industry. When Richard counselled us, we always felt that it had been after considerable reflection, that it was commercially sensible advice and arrived at with our interests in mind.
We never felt that any stone was left unturned by Richard in either finding potential buyers, or following up interested parties. He didn’t just wait for the phone to ring. All the way through the process, he kept us well-informed and were willing to follow through any suggestions or ideas. He was a joy to deal with. He listened to us. He heard what we were saying, and knew their product (our house). There was no nonsense. No “caravans”. No timewasting.
And in the end, Richard achieved a sale for us. Our only regret is that we didn’t get him on board when we first made the decision to sell our house!”
Previous owners of a house in Argyle Street, Herne Bay